Job Title: Service Centre Manager

Locations: Memphis, Tennessee

Salary: $100,000 - $120,000 + benefits

The Opportunity

We are seeking an experienced Service Centre Manager to join a well-established, nationally recognised business within the glass, glazing and construction industry.

This is an exciting opportunity to take full ownership of a service centre, leading daily operations, managing a team and driving revenue, profitability and customer satisfaction.

Relocation candidates are welcome, with assistance available.

Key Responsibilities

Oversee the day-to-day running of the service centre.
Take ownership of P&L, budgets, revenue and profitability.
Lead, recruit and develop technicians, customer service representatives and administrative staff.
Manage scheduling, dispatch and operational efficiency.
Drive customer satisfaction and resolve escalated issues.
Oversee inventory, suppliers and procurement.
Ensure compliance with OSHA and company safety standards.
Monitor KPIs and drive continuous business improvement.

What We're Looking For

5+ years' experience managing a branch, service centre or operations team within a general contractor or trade subcontractor.
Proven P&L and revenue ownership.
Experience leading multi-disciplinary teams.
Strong understanding of service operations, scheduling and KPIs.
Experience managing customer relationships and operational performance.
Knowledge of OSHA and workplace safety requirements.
Willingness to be based in or relocate to one of the advertised locations.

Glass or glazing experience is advantageous but not essential.

Apply Now

Interested? Send your up-to-date CV to **** or apply directly through this advertisement.

Apply — Serivice Manager