Serivice Manager

Job Title: Service Centre Manager

Locations: Memphis, Tennessee

Salary: $100,000 - $120,000 + benefits

The Opportunity

We are seeking an experienced Service Centre Manager to join a well-established, nationally recognised business within the glass, glazing and construction industry.

This is an exciting opportunity to take full ownership of a service centre, leading daily operations, managing a team and driving revenue, profitability and customer satisfaction.

Relocation candidates are welcome, with assistance available.

Key Responsibilities

• Oversee the day-to-day running of the service centre.
• Take ownership of P&L, budgets, revenue and profitability.
• Lead, recruit and develop technicians, customer service representatives and administrative staff.
• Manage scheduling, dispatch and operational efficiency.
• Drive customer satisfaction and resolve escalated issues.
• Oversee inventory, suppliers and procurement.
• Ensure compliance with OSHA and company safety standards.
• Monitor KPIs and drive continuous business improvement.

What We're Looking For

• 5+ years' experience managing a branch, service centre or operations team within a general contractor or trade subcontractor.
• Proven P&L and revenue ownership.
• Experience leading multi-disciplinary teams.
• Strong understanding of service operations, scheduling and KPIs.
• Experience managing customer relationships and operational performance.
• Knowledge of OSHA and workplace safety requirements.
• Willingness to be based in or relocate to one of the advertised locations.

Glass or glazing experience is advantageous but not essential.

Apply Now

Interested? Send your up-to-date CV to **** or apply directly through this advertisement.