Housing Options Advisor - Immediate Start
Are you an experienced housing professional seeking a rewarding role where you can make a tangible difference each day? We are seeking a highly capable Housing Options Advisor to join a busy Housing Options service on a temporary basis.
Role Overview
You will act as a first point of contact for individuals presenting as homeless or at risk of homelessness. Working as part of the Triage Team, you shall provide timely, effective advice, manage a varied caseload, and issue clear statutory decisions in line with legislation.
Key Responsibilities
Provide frontline triage to customers presenting with urgent housing needs.
Manage a caseload of households who are homeless or threatened with homelessness.
Issue legally compliant decisions, including "not homeless" and "not eligible" outcomes.
Deliver expert advice and support in accordance with Part 7 of the Housing Act 1996.
Liaise and negotiate with partners, agencies, and accommodation providers.
Maintain accurate records and manage cases through the Jigsaw system.
Work independently whilst contributing to a highly active team environment.
Requirements
Strong understanding of homelessness legislation, particularly Part 7 of the Housing Act 1996.
Proven background in housing advice, case management, and multi-agency working.
Excellent written and verbal communication skills, with the ability to produce concise statutory letters.
Confident working under pressure and handling a demanding caseload.
Experience using the Jigsaw system is essential.
Must be able to attend the office four days per week (Kettering/Wellingborough). Only local applicants will be considered.
Assignment Details
Duration: 3 months
Hours: 37 per week
Rate: £28-£30 per hour (umbrella)
IR35: Inside
Start: As soon as possible
This role is office based so must be based in or near the area.
