Technical Business Analysis

Location Exeter
Discipline: Public Sector
Job type: Contract
Salary: ££300 - £350 per hour
Contact name: Scott Mulcahy

Contact email: smulcahy@novaxrecruitment.com
Job ref: RQ470951_1637072478
Published: 11 days ago
Startdate: ASAP

Technical Business Analysis
Hybrid Working
Contract 3+ Months
£300+/Day

We are actively seeking an experienced Business Analysis with previous experience of generating appropriate information requests, capturing information, understanding and mapping services into a ServiceNow catalogue tool. You will work within a project team to mature information in a Services Catalogue, a catalogue of products and services for the Business.
You will need to have strong analytical skills to create and maintain a variety of information sets whilst having good understanding of ServiceNow and be able to develop an in-depth understanding of service mapping architecture.

ESSENTIAL EXPERIENCE:

  • ServiceNow Experience.
  • Data Entry.
  • ITIL Knowledge, IT Service Management.
  • Ability to draw information from various areas of the business.
  • Excellent written and verbal communication skills, specifically an ability to communicate effectively across multiple management levels.
  • Excellent time management skills and attention to detail, strong customer service, interpersonal and relationship-building skills.
  • Understanding of service modelling.
  • Service Portfolio knowledge.


For more information contact Scott on 01615491999 or