Project Manager - Contact Centre

Location Newham, Greater London, England
Discipline: Public Sector
Job type: Contract
Salary: ££480 - £550 per day
Contact name: Scott Mulcahy

Contact email: smulcahy@novaxrecruitment.com
Job ref: RQ441669_1629798371
Published: about 1 month ago
Startdate: ASAP

Project Manager - Contact Centre
Inside IR35 £550+/Day
London
Contract

We are currently seeking an Experienced Project/Programme Manager with Change/Transformation project experience to deliver an efficient and effective review of a customer services contact centre in preparation for a merging of two contact teams.

The ideal candidate will be able to support the business in fostering a culture of continuous improvement and will be instrumental to the planning, communication, support, and embedding of change and development.

Experience required

  • Strong Project/Programme management skills
  • Experience of Contact Centre change projects
  • Experience of working in large complex organisations or Public Sector
  • Ability to design Future Operating Models and Principles
  • Delivering additional savings



For more information contact Scott on 01615491999 or