Vale of Glamorgan
£10.50 per hour
Full Time Contract
We are seeking a Neighbourhood Assistant to provide a customer focused and responsive estate based housing management service. The role involves dealing speedily and pro-actively with low level estate management problems, and working with officers from the Vale and other statutory and voluntary sector partners to achieve positive outcomes for communities and individuals.
Main Duties and Responsibilities include:-
- Deliver a customer focused housing management service to communities, families and individuals that live in the area in which the post holder works.
- Support tenants in terms of successfully managing their tenancies through early intervention, partnership working and signposting.
- Undertake property and estate inspections and viewings in relation to end of tenancy, assisted lettings, garage allocations, gas safety and other periodic tenancy reviews.
- Make referrals and liaise with relevant organisations in respect of Adult and Child Safety in line with the Councils statutory duty and internal procedures.
For more information, please contact Shona on 01615491999