£19 per hour
Full Time Contract
We are seeking a Lettings Officer to undertake the Lettings of all properties either under termination or currently vacant and ensure that they are let at the earliest opportunity and the void period is at a minimum, in accordance with policy and procedures. This will involve carrying our holistic assessments of housing needs in like with the Housing Allocation property, providing customer-centered advice, allocating properties to meet a diverse range of needs and processing decant applications and allocate alternative accommodation.
Key Skills and Requirements include:-
- Experience of working in a housing register management and/or housing allocations setting.
- Working knowledge of 1996 Housing Act Part VI in relation to accommodation and application of Housing Allocation Policy.
- Experience of assessing and interviewing vulnerable people, extracting sensitive information and providing excellent customer care.
- Knowledge of legislation and case law on security of tenure, relationship breakdown and domestic abuse; welfare benefits, including personal benefits and housing related benefits.
For more information, please contact Shona on 01615491999.