Housing Support Assist

Location Newcastle upon Tyne
Discipline: Public Sector
Job type: Contract
Salary: £Up to £9.50 per hour
Contact name: Shona Inglis

Contact email: singlis@novaxrecruitment.com
Job ref: 6454012962387_1641814157
Published: 18 days ago
Startdate: ASAP

Housing Support Assist
£9.50 per hour
Full Time Contract

We are seeking a Housing Support Assistant to assist in the provision of an efficient, safe and welcoming temporary accommodation service to homeless households that meets its service and financial objectives.

Main responsibilities include:-

  • To be the first point of contact for residents, visitors to the building and phone calls, providing a high level of customer service whilst performing reception duties.
  • Assist with the throughput of clients in and out of the service to maintain the availability of temporary accommodation units.
  • Contribute to the support and risk management of residents; examples include making welfare checks as directed by officers/management, noting client presentation and requests and passing that information on, sharing risk information with colleagues, reporting missing persons.
  • Complete relevant paperwork with residents, including explaining the purpose and uses of documents; examples include admission checklist, pre-risk assessment form and rent receipts.

Key Skills and Requirements include:-

  • Ability to work to a 2 shift rota between 8 am and 9 pm, Monday - Sunday as part of a wider team.
  • Full UK Driving License.
  • Experience providing housing support to vulnerable individuals.
  • Knowledge of issues facing homeless individuals, including housing options, welfare and benefits and temporary accommodation

For more information, contact Shona on 01612330034