Housing Options & Advice Team Leader

Location Enfield
Discipline: Public Sector
Job type: Contract
Salary: £Up to £21 per hour
Contact name: Shona Inglis

Contact email: singlis@novaxrecruitment.com
Job ref: RQ471650_1637254625
Published: 9 days ago
Startdate: ASAP

Housing Options & Advice Team Leader
£21 per hour
Full Time Contract

We are seeking a Housing Options & Advice Team Leader to be responsible for the provision of a quality service of information, advice and casework service to fulfil the authority's statutory duty to prevent homelessness with a particular focus on the highest causes of homelessness.

Main responsibilities include:-

  • Effectively deliver the robust assessment and management of homelessness applications in accordance with homelessness legislation, code of guidance, policies and procedures, ensuring effective work allocation and legal challenges to decisions are kept under review, by assessing performance, risk, cost and the need for operational policy changes.
  • Ensuring appropriate quality advice and assistance is available to all non-priority homeless cases (including rough sleepers).
  • Actively support the development, management and delivery of new projects, service products and initiatives within Assessment Hub as they relate to the Housing Options and Advice function including homelessness prevention.
  • Actively champion continuous improvement and the implementation of automation and efficient ways of working.

Key Skills and Requirements include:-

  • Detailed knowledge of current and emerging housing legislation and case law related to housing advice issues including private sector landlord and tenant law, security of tenure, homelessness law, housing benefit and other welfare benefit regulations, possession proceedings in the county court including court procedure rules.
  • Significant experience of deciding homeless applications in accordance with Part 7 Housing Act 1996.
  • Experience of working effectively within a multi-disciplinary environment and in partnership with other staff agencies to ensure that the needs of the customer are met.
  • Experience in managing and leading a team i.e. recruitment of staff, writing job descriptions, induction, appraisals, disciplinary issues, absence monitoring, staff training and development, monitoring staff caseloads, motivating teams/individual /staff, setting objectives/targets, performance management etc.

For more information, contact Shona on 01615491999