£8.91 per hour
Full Time Contract
We are seeking a Housing Assistant to provide administrative duties and support back office functions to assist the wider team off officers to process housing applications and ensure smooth running of all day to day admin duties within the scope of the Housing Demand Team. The Housing Assistant will carry out admin tasks (manage the inbox, assist applicants to complete applications, answer telephone (where required), response to email enquiries from customers and assist customer with collecting documents).
Key Skills and Responsibilities include:-
- Considerable relevant experience in an administrative role, preferably housing or other statutory service.
- An NVQ II in administration or equivalent or have equivalent relevant experience.
- Knowledge of housing providers and support services for vulnerable groups.
- At least 1 years administrative experience in a busy, customer service focused office environment, with frequent direct contact with customers.
For more information, contact Shona on 01615491999