Housing Administration Officer

Location Loughborough
Discipline: Public Sector
Job type: Contract
Salary: £Up to £9.50 per hour
Contact name: Shona Inglis

Contact email: singlis@novaxrecruitment.com
Job ref: RQ494064_1640769273
Published: 30 days ago
Startdate: ASAP

Housing Administration Officer
£9.50 per hour
Full Time Contract

We are seeking a Housing Administration Officer to provide an administrative service across the Strategic and Private Sector Housing Service.

Main responsibilities include:-

  • Deliver a full range of administrative functions including the collection logging and distribution of incoming and outcoming post, word processing, filing and recording systems and dealing with telephone enquiries/ complaints in the provision of an efficient and effective service and having regards with dealing sensitively with issues in relation to vulnerable individuals.
  • Deal with all enquiries including managing mailboxes across the Service, from customers and partners by taking ownership of and resolving the query.
  • Maintain and input data into a range of databases/spreadsheets to support the Service in completion of government statistical returns and to monitor performance.
  • Administer the processing of housing related grants.
  • Check new housing applications and change of circumstances notifications received.

Key Skills and Requirements include:-

  • Significant experience of clerical / office administration duties.
  • Experience working with computerised systems.
  • Ability to accurately input and extract information from Systems and spreadsheets.
  • Commitment to Customer Service improvement.

For more information, contact Shona on 01612330034