Customer Service Representative - Welsh Speaking

Location Barry
Discipline: Public Sector
Job type: Contract
Salary: ££9 - £10 per hour
Contact name: Euan Cosh

Contact email:
Job ref: RQ469078_1636627390
Published: 16 days ago
Startdate: ASAP

Customer Service Representative - Welsh Speaking
£9 per hour
Full Time Contract

Novax Recruitment is actively seeking a Customer Service Representative based in Barry. It is essential that any potential applicant is fluent in Welsh.

You will be handling calls coming into OneVale, who are a single point of contact for residents in the Vale of Glamorgan and are able to deal direct with requests for information and advice about Adult Social Care Services and other related services.

You will handle varied enquiries which span many different services areas across the client. You will be required to listen to customer needs, ensuring satisfaction is met with each call, escalating any queries to higher members of staff and dealing with any issues as appropriate.

We are looking for a candidate with a customer service background, specifically contact centre or call centre based. It is imperative that any applicants are Welsh speaking and we will not be considering candidates who are not proficient in communicating in Welsh.

For more information, please contact Euan at Novax on 01615491999 or follow the job advert to apply.