Customer Service Advisor

Location Liverpool, Liverpool, England
Discipline: Public Sector
Job type: Contract
Salary: ££9 - £10 per day
Contact name: Euan Cosh

Contact email:
Job ref: RQ428170_1626343141
Published: 16 days ago
Startdate: ASAP

Customer Service Advisor
£9+ per hour
Full Time Contract

Novax Recruitment is actively seeking a Customer Service Advisor based in Liverpool. This is a temporary contract, working full time hours.

The role will involve receiving incoming calls from customers, making outbound calls to partner agencies and booking appointments for front line workers. The role is situated within the Minor Adaptations Team, where you will provide essential services to vulnerable adults and play a key role in the safe discharge of customers from hospital by issuing aids and adaptations to reduce risk within the home and prevent further hospital admissions.

Our team is seeking individuals who:
* Have a good understanding of aids & adaptations
* Have excellent communication skills
* Have the ability to prioritize
* Can work as part a team but also autonomously
* Are efficient with good time management skills

We are looking for someone with relevant experience of dealing with customers from a wide range of backgrounds, good call handling and organisational skills, and the ability to manage a caseload efficiently. Previous experience in a call handling environment is essential.

For further information please contact Euan at Novax on 01615491999 or follow the job advert to apply.