Benefits & Welfare Officer

Location Wokingham, Wokingham, England
Discipline: Public Sector
Job type: Temporary
Salary: ££16 - £17 per hour
Contact name: Euan Cosh

Contact email:
Job ref: RQ443295_1629989954
Published: about 1 month ago
Startdate: ASAP

Benefits & Welfare Officer
£16 per hour
Full Time Contract

Novax Recruitment is actively seeking a Benefits & Welfare Officer based in Wokingham. This is a temporary position, contracted full time hours,

We are looking for someone who is proactive and service focused with at least 2 years experienced in Housing Benefits and Council Tax Reduction to join our busy Customer Delivery Team within Housing Benefit. The day to day role includes assessing Housing Benefit and Council Reduction Claims with some addition team lead responsibilities.

About You:
The successful candidate will be able to demonstrate:
* Excellent knowledge of Housing Benefit legislation.
* The ability to assess Housing Benefit and Council Tax reduction claims.
* A commitment to embracing change
* The ability to listen and extract and assess important information
* Customer service ethos, striving to continually improve
* A can do attitude; trustworthy and dependable
* The ability to work on their own initiative and take ownership and responsibility
* A desire to improve their skills, knowledge and experience
* Working with colleagues in a polite and respectful manner

We are looking for a customer focused professional, with excellent communication and IT skills, who has at least 2 years housing benefit and council tax reduction experience. This is not a junior position so experience is necessary.

For more information, please contact Euan at Novax on 01615491999 or follow the job advert to apply.