IT Service Architect - (IMMEDIATE START)
Chelmsford - Flexible working available
£450/Day+ -Outside IR35
3 Month Contract
We are actively seeking an experienced IT Service Architect to work in an Asset Management Improvement Lead role to be responsible for defining and leading a response to the latest Service Asset and Configuration Management audit. the ideal candidate will have a proven track record of driving service improvement to transform process definition, governance, and adoption, specifically within the field of SACM.
You will need a broad understanding of service management practice, including process interfaces and ITIL alignment.
You will get up to speed quickly on how the Technology Services operate, have strong stakeholder management skills and be in a position to recommend changes to SACM, and supporting processes within 6 weeks.
This role works collaboratively with senior stakeholders in each function, partners and Third-Party Suppliers to promote the possibilities (or potential) from architecture designs to exploit innovative products, services and solutions that deliver business solutions that benefit the end users.
Typical Role Responsibilities
- Responsible for implementing the strategy for service delivery that support the strategic needs, ensuring services are designed to transition in to service effectively to meet the availability and performance requirements necessary to ensure successful business operations
- Responsible for designing and developing an overarching Service Architecture that integrates, at a service level, of all ICT components within a defined Business Service ensuring simplification of transition in to service, management and adherence to service and performance levels across the whole supplier ecosystem
- Leading the Delivery of service innovation to the advantage of the Council by capturing and prioritising market and environmental trends, business strategies and objectives, and identifying the business benefits of alternative strategies ensuring alignment to the Service Architecture
For more information contact Scott on 01615491999 or